The dual-mode MiVoice 5324 IP Phone is a feature-rich, multi-line IP speakerphone with full duplex hands-free operation.



  • Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
  • 24 Programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
  • Eight function keys: hold, menu, message, speaker, mute, transfer / conference, redial, cancel
  • Wideband audio support (G.722) – ships with a wideband handset (7 kHz standard)
  • Three context-sensitive softkeys for intuitive feature access
  • Browser-based desktop user tool programming for easy access to telephone system features
  • Hands-free speakerphone operation (full duplex)
  • Speed calling
  • Call forward
  • Call hold (place / retrieve)
  • Last number redial
  • Do not disturb
  • On-hook dial
  • Off-hook voice announce
  • Direct page / group page
  • Three context-sensitive softkeys for intuitive feature access
  • Voicemail access – large message waiting lamp
  • Conference call setup
  • Secure voice communication enabled by encryption
  • Hearing aid compatible handset
  • Dedicated headset jack
  • Customizable center panel
  • Automatic Call Distribution (ACD) agent and supervisor support
  • Chinese characters support
  • Dual mode: MiNet and SIP support
  • Power over Ethernet (PoE) support for IP Programmable Key Modules (PKM), Mitel 5310 IP Conference Module and Mitel Line Interface Module
  • Peripherals support: 12- and 48-button IP PKMs, Line Interface Module and Mitel 5310 IP Conference Unit
  • Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
  • Unified Communicator Express and MiCollab Client support
  • Two-position, 35-degree tilting stand for better viewing angle
  • Multiple powering options (802.3af-compliant)
  • Backwards compatible with previous system platform releases
  • Designed for power conservation: reduces power consumption for overall energy savings

Protocol Support

The MiVoice 5324 IP Phone supports SIP and Mitel IP (MiNet) protocols.

Dual Port

Two 10/100 MB switched Ethernet ports – one connects the MiVoice 5324 IP Phone with an Ethernet wall jack, the other with the user’s PC

Powering Options

The MiVoice 5324 accepts standards-based (IEEE 802.3af) power over the LAN via spare pair or signal pair and supports 48 V DC Ethernet / AC power wall adapters. The MiVoice 5324 IP Phone can be powered via a powered switch, a midspan power hub or by local 48 V Ethernet power

Power Adapter (Optional)

Input: 110 V 50 – 60 Hz or 220V 50 Hz

Output: 48 V DC 250mA LAN Power over Ethernet (PoE) IEEE 802.3af, Class-2 (PoE

System Software Requirements

  • MiVoice Business (formerly Mitel Communications Director) – Release 4.0 or later
  • MiVoice Office (formerly Mitel 5000 Communications Platform) – Release 3.0 or later
  • SX-200 ICP – Release 4.0 (UR5) or later
  • Mitel Border Gateway – Release 5.0 (SP1) or later
  • Mitel SIP Software – Release 7.2 or later
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